FAQs

How do I return or exchange an item?

To initiate a return, please submit a request to customercare@thenonamestyle.com or start a chat with us online. For further details, you can also review our Delivery and Return / Customer Care policy.

Can I cancel or modify my order?

You can modify or cancel your order as long as the merchandise has not yet entered the packaging or shipment phases.

To modify or cancel your order, please contact our customer care team at customercare@thenonamestyle.com.

When will I receive my order?

Once your purchase is completed, you will receive an e-mail confirmation to the address on file. This e-mail acts as an invoice and includes your order number.

Processing times for orders are typically 1 - 5 business days before shipment, depending on the item’s delivery method. Orders placed after 2:00 PM (GMT) may be processed the following business day, and orders placed on weekends or holidays will be processed starting at 9:00 AM (GMT) the next business day. During peak periods, processing times may exceed 5 business days.

Once your order has been shipped, you will receive an e-mail with tracking information to keep you updated on the progress of your delivery.

How do I know the item will fit me?

To help find the best fit, the following information is available on our site and in the product description:

• A size conversion chart to help you convert international sizes
• Fit or product guidelines

Our Customer Care team is always available to answer any questions regarding measurements and fitting.

Please Note

Archive sales and items with discounts of 40% or more are non-refundable.